Wales Quality Centre



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		Quality Management Systems ISO 9001:2000 - BOOK HERE
		ISO 9001 Foundation Course ISO 9001 Internal Auditor Training ISO 9001 QMS Lead Auditor Training QMS/EMS - Transition Training ISO 9001:2000 Update and Business Continuity (BS 25999)

		Environmental Management Systems ISO 14001 - BOOK HERE
		ISO 14001 Foundation Course ISO 14001 Auditor training ISO 14001 Environmental Management Systems - Lead Auditor Training

		Health & Safety Systems ISO 18001 - BOOK HERE
		ISO 18001 OHSAS Foundation Course ISO 18001 OHSAS Auditor Training ISO 18001 OHSAS Lead Auditor Training

		European Foundation of Quality Management (EFQM) Business Excellence - BOOK HERE
		How to use the EFQM Business Excellence Model EFQM Assessor Training Business Improvement - Measure and Improve Organisational Processes with the EFQM Model

		Innovation & Creativity - BOOK HERE
		Creativity Workshop Mind Maps and how to use them Innovation Diagnostic - diagnosis, analysis and report In house business Analysis

		Skills for Business - BOOK HERE
		Coaching & Mentoring Workshop Business Risk Management Marketing workshops 1,2,3,4 Speaking Skills (£390) or tailor made in-house provision

		Customer Service Excellence Standard - BOOK HERE
		Customer Service Excellence Standard - Awareness Workshop

		ALL COURSES - BOOK HERE (including Wales Quality Centre Events, Launches & Dinners)

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WQC Registered Charity No 1062140 Registered in Wales No 2239398