Customer Experience Essentials

Duration

0 Day(s)

Category

Strategic & Operational Customer Service

Course Description

This module is designed to provide a thorough grounding in Customer Experience (CX). Delivered by an internationally renowned specialist, it covers the fundamental principles and practices necessary to enhance customer experience.

What You Will Gain

Participants will gain a solid understanding of customer experience principles, practical tools to implement CX strategies, and insights into how to drive customer-centric improvements within their organizations.

Course Includes

• Fundamentals of customer experience (CX)
• Practical tools and techniques for CX implementation
• Strategies for customer-centric improvement
• Best practices for enhancing customer experience

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